Do you only work on Household Water Supply Pipes?

No. Since incorporation, M & S have grown into a successful business that provides specialist services to a large portfolio of customers. These range from domestic householders to water authorities; we provide expertise in a myriad of fields including water, plumbing, drainage, directional drilling, fusion welding, leak detection and civil engineering, and RPZ valve testing.

Are your staff trained and certified?

Yes. It is standard that all staff have successfully passed a CRB Check, and hold a valid CSCS Card. Our staff are also WIAPS Registered and have successfully passed a EUSR Moling Course & EUSR Shea Water Passport. M & S Staff also undertake further various training to prove their proficiency, including Water Hygiene Blue Card, New […]

Are you fully insured/certificated?

Yes. M & S are members of the Water Industry Approved Plumbers Scheme (WIAPS), WaterSafe, Trading Standards ‘Buy With Confidence Scheme’, CHAS, Constructionline, and ‘Safe Contractor’. M&S are also approved by Affinity Water, Anglian Water, Thames Water, and Seven Trent Waters ‘Watermark Scheme’. Our insurances are currently 10 million public liability and 5 million employers’ […]

Will you have to dig a trench to lay the pipe?

Where possible, we use trenchless technology. This means that there are only isolated excavations, all of which are backfilled and reinstated to a previous condition whenever able. You can see our ‘Moling’ illustration for details.

Does you work come with a guarantee on completion?

Yes. M & S Water provides a twenty year guarantee on all supply pipe relays. Should anything such as leaks occur during this period, M & S will return, repair the damage and then backfill and reinstate any excavations, closely matching the existing surfaces. Free of Charge.